Terms & Conditions

1. Seller and agreement

These Terms govern your use of Domiqora AI, provided by the legal seller Domiqora AI (“we”, “us”, or “our”). You contract with Domiqora AI for access to the service, subject to the separate purchase terms of our reseller below. By accessing or continuing to use the service, you agree to these Terms. If you do not agree, do not use the service.

You must be legally able to enter this agreement. If using the service for an organization, you must have authority to bind it.

2. Service and accounts

Domiqora AI helps homeowners organize properties, maintenance schedules, appliance and warranty records, expenses, documents, and maintenance history. Certain paid features use AI to extract information from uploaded files. Features are subject to availability; reminder preferences do not mean an email or phone notification has been sent. The current Ask AI conversation is a demonstration, not a professional adviser.

Provide accurate account information, protect your credentials, and only upload content you have the right to use. You are responsible for activity under your account. Do not upload sensitive information such as government identification, financial account credentials, medical records, or payment card numbers.

3. Plans, payments, and cancellation

Free includes one home, up to five photo or file uploads, and no AI scanning. Premium costs $6.99 CAD per month or $69.99 CAD per year and includes unlimited homes and uploads, with AI file extraction. Individual file size and supported-format limits still apply. Taxes and any optional one-time item prices are shown at checkout.

Premium renews automatically on the selected monthly or yearly schedule until cancelled. Cancel from the Plans page to stop the next renewal. You keep Premium until the end of the paid period. After moving to Free, existing extra homes remain visible, but you cannot add new homes above the Free limit. Cancellation is separate from a refund request.

Optional items are only included when selected at checkout and are charged once if labelled as one-time purchases. Their description at purchase defines what is supplied.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Payments, billing, tax, cancellation, and refund handling are also subject to Paddle’s Buyer Terms and our Refund Policy. Test-mode payments in the preview do not charge real money.

4. Acceptable use

Do not use the service unlawfully, commit fraud, send spam, infringe intellectual property or privacy rights, distribute malware, interfere with security, probe systems without permission, scrape the service without authorization, or bypass plan limits. Do not use AI features for illegal content, deceptive deepfakes, hateful or abusive content, malware, or attempts to bypass safety restrictions or jailbreak models.

We may remove or restrict content, refuse or filter AI processing or outputs, and suspend accounts to address misuse, rights complaints, or safety and security risks.

5. Your content, AI outputs, and intellectual property

You retain your rights in the content you supply. You grant Domiqora AI a limited permission to host, store, and process it, including through service providers, solely to operate and secure the service. You are responsible for your inputs, prompts, and how you use outputs, including having rights to the source material.

To the extent allowed by law and applicable third-party rights, you may use AI outputs generated for you. Outputs may not be unique, copyrightable, or free of third-party rights; we do not guarantee ownership or exclusivity. Domiqora AI retains ownership of its software, documentation, branding, and other service intellectual property. We grant a limited, non-exclusive, non-transferable right to use the service within your plan.

Rights holders may request a takedown by providing identification of the protected work, the allegedly infringing content, and contact information to our support contact below. We may restrict or remove reported material while reviewing complaints; serious or repeated infringement may result in account termination.

6. Accuracy and availability

AI extraction and suggested maintenance information may be incomplete or inaccurate. Verify dates, amounts, equipment details, warranties, and safety instructions against original documents and manufacturer guidance. You are responsible for checking outputs before relying on them.

The service is not a substitute for inspection or qualified construction, electrical, plumbing, legal, financial, or other regulated professional advice. Obtain appropriate professional oversight, especially for safety-critical work. We do not guarantee uninterrupted or error-free performance. Nothing in these Terms removes consumer protections or other rights that cannot lawfully be excluded.

7. Suspension, termination, and changes

We may suspend or terminate access for a material breach, non-payment, security or fraud risk, or repeated or serious policy violations. Where appropriate and safe, we will provide notice and an opportunity to address the issue. Cancelling a subscription alone does not delete your account or records. Data handling is described in our Privacy Notice.

We may update these Terms as the service changes and will identify the revised effective date. Material changes will be communicated where required by law.

8. Contact

Seller: Domiqora AI. Service, account, and intellectual-property complaints: domiqora@gmail.com. Payment and refund questions may be submitted at paddle.net.